31 год
Мужчина
Chișinău
20 000 MDL
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Обо мне
The ability to work efficiently under pressure, which we acquired in carrying out a project that had to be 1
week before the deadline set.
- Creative thinking - in creating Newsletters for the company's website, when with the basic knowledge in
HTML / CSS3 I had to prepare the weekly content.
- HTML5 / CSS3 - elementary level - 3 years experience - writing Newsletters, uploading site content, setting
widgets, teasers, using the back-office application of the company's website.
- Preparation of graphic content for the designer.
- Participation in the development of marketing strategies
- Participation in the development of promotional campaigns.
- Brand promotion on social networks.
- Elaboration, writing, editing texts.
- Translation and implementation of interface elements of the site.
Опыт работы
Апрель 2024 - Настоящее время
8 месяцев
Trust and Safety Analyst
Webhelp România
За границей
Trust and Safety analyst with Polish
Февраль 2022 - Апрель 2024
2 года 3 месяца
Team Lead Contact Center
IGT Solutions
București
- Real time support for 10+ agents.
- QA
- Coaching.
- Reports about performance and opportunities
- Team meetings
Июль 2021 - Октябрь 2021
4 месяца
Ship-to-bill Analyst (Project based)
HCL Technologies
Sofia
- ExxonMobil customer service
- Billing
- Picking
- Interaction between customer and other departaments
Ноябрь 2020 - Июнь 2021
8 месяцев
Russian & English Customer Experience Specialist
Telus International
București
- Assisting clients with booking in Airbnb.
- intermediate between hosts and guests
- Provide answers to any questions.
- Work with complaints of guests and hosts, analysis of the problem and provide the appropriate solutions and answers
Июнь 2019 - Ноябрь 2020
1 год 6 месяцев
SENIOR COSTUMER SUPPORT SPECIALIST
IGT SOLUTIONS
București
- Assisting clients with booking in any Radisson Hotel Group hotel.
- Assess and address their needs during their stay
- Provide answers to any question about his reservations in real time.
- Work with complaints of guests, analysis of the problem and provide the appropriate solutions and answers
- Support for guests participating in the membership program, with everything from problems with an account to upgrade your account, points and promotions.
Май 2016 - Июнь 2019
3 года 2 месяца
MARKETING ASSISTANT
Favbet Romania
București
The ability to work efficiently under pressure, which we acquired in carrying out a project that had to be 1
week before the deadline set.
- Creative thinking - in creating Newsletters for the company's website, when with the basic knowledge in
HTML / CSS3 I had to prepare the weekly content.
- HTML5 / CSS3 - elementary level - 3 years experience - writing Newsletters, uploading site content, setting
widgets, teasers, using the back-office application of the company's website.
- Preparation of graphic content for the designer.
- Participation in the development of marketing strategies
- Participation in the development of promotional campaigns.
- Brand promotion on social networks.
- Elaboration, writing, editing texts.
- Translation and implementation of interface elements of the site.
Языки
Румынский Свободно владею
Русский Свободно владею
Английский Свободно владею
Польский Разговорный
Украинский Разговорный
Образование: Неполное высшее
Год окончания: 2016
Universitatea Alexandru Ioan Cuza
Факультет: Istorie
Специальность: Istorie
Пожелания к работе
График работы
Full-time
Чтобы открыть контактную информацию соискателя, нужно зарегистрироваться и оплатить услугу "Доступ к базе резюме".